Privacy Policy

General

Blackfly Investments, LLC, a Washington limited liability company, dba Molecular Testing Labs™ / MTL / moleculartestinglabs.com, is committed to protecting your privacy. We feel it is important for you to know how we handle the information we receive from you. You can visit moleculartestinglabs.com without revealing any personal information. However, you are required to provide personal information to purchase our Products and Services. We will provide secure and easy access to your information, with state-of-the-art encryption and security protocols protecting your personal information. You can be assured that we are committed to providing an environment that is secure and safe for our valued customers and partners.

Your Protected Health Information (PHI)

Your Protected Health Information, or PHI, includes laboratory test orders, test results, invoices for healthcare services we provide, as well as other personal identifiable health information. This information may come to us in different forms such as written or electronic media. We are required by law to maintain the privacy of your PHI as described in the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Under this law, we are required to notify affected individuals should a breach of PHI security occur. PHI is stored in electronic media and is subject to electronic disclosure.

We use your PHI for purposes of testing, treatment, payment, other healthcare operations purposes or other purposes permitted or required by law. For all restrictions required for protection of your PHI, when state law is more restrictive than federal law, we will follow the more restrictive state law.

You have the right to request a copy of your PHI we have stored. As permitted by state law, we will provide a copy of your information upon request and verification of the request.

You may request amendments to your PHI by making a written request. We may deny such a request if our investigation indicates the PHI is accurate. If this occurs, you will be given additional information of further actions you may take.

You have the right to request a list of disclosures of your PHI by making a written request. Under the law, disclosure made for purposes of testing, treatment, payment or other healthcare operations may not be included in such a disclosure.

If you contact us for information on an account, a laboratory test or any other reason, we will request several pieces of information from you to verify your identify. No information will be given to any individual who cannot provide adequate identifying information.

IP Addresses

We collect and log the Internet Protocol (IP) address of all visitors to moleculartestinglabs.com. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so that we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing. This aggregate information may be shared with partners and other businesses. To maintain your anonymity, we do not associate IP addresses with records containing personal information. We will use IP address information, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities.

Use of Cookies

“Cookies” are small pieces of information that some websites store on your computer’s hard drive when you visit them. Like many other websites, moleculartestinglabs.com uses cookies to provide us with information relating to the sources of our site traffic. Collecting this information, however, does not allow us to personally identify you. Most web browsers automatically accept cookies but allow you to modify security settings so that you can approve or reject cookies on a case-by-case basis. Our site requires that cookies be enabled. If you reject cookies from our site, some parts of the site may not work properly for you.

We may use cookies when you view pages on our site in order to collect general information as a way of measuring the effectiveness of our advertising or to provide advertisements about goods and services that may be of interest to you. Our partners have agreed that they will not collect any personally identifiable information from our site visitors while they are on moleculartestinglabs.com.

How We Protect Your Personal Information

All data that you enter on this site are encrypted with Secure Socket Layer (SSL) server software . The encryption means that your data are protected while they are being transferred over the Internet to our servers.

Once your data reach our servers, the same state-of-the art security software that guards our company’s essential business data protects your data as well.

Third Party Sites

Moleculartestinglabs.com may contain links to websites operated by third parties. Moleculartestinglabs.com has no control over the privacy policies and practices of any third party sites. You are urged to review the terms of those sites for more information about the policies applicable to those sites.

What We Provide To Third Parties

We may share your personally identifiable information with third parties who we have engaged to help us provide the Products and Services. In each case, we will ensure that these third parties have agreed not to use or disclose your personal information except to help us provide the Products and Services. In every case we will have an agreement with the third party to follow the PHI security requirements as outlined in HIPAA.

We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual unless that user has given us permission to share that information.

Children’s Privacy

This site is intended for adults age 18 and older. It is not intended for or designed to attract people under the age of 18. We do not collect personally identifiable information from any person we know to be under the age of 18.

E-mail Communications

Moleculartestinglabs.com provides you with the opportunity to receive communications from us or third parties. You can unsubscribe from these communications at any time.

Electronic mail (e-mail) communication that you send to us via e-mail links on our site may be shared with a customer service representative, employee, or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.

The e-mail functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use e-mail.

Complaint Process

If you have a complaint or problem, or if you believe your privacy rights have been violated, you have the right to file a complaint with us or you have the right to file a complaint with the Secretary of the US Department of Health and Human Services. To file a complaint with us send us an e-mail by clicking the “Contact Us” link at the bottom of any page or write to us at the following address:

Molecular Testing Labs

14401 SE 1st St.

Vancouver, WA 98684

ATTN: Compliance Officer

Our Compliance Office will investigate all complaints and work to resolve any dissatisfaction with our products and services, as well as oversee compliance protocol and adherence with all privacy policies and laws.

 

Changes to Our Privacy Policy

We will occasionally update this privacy policy. You are encouraged to review the policy to be informed of how this site is protecting your information.