Cancellation and Refund Policy Details:

If you wish to cancel your order for our Products and Services and do so before we take steps to fill the order, we will issue a full refund of the purchase price. If you wish to cancel your order for our Products and Services after the sample kit has shipped out, but before it has been returned to us – we will refund the purchase price minus $50.00 per kit.

We will not accept cancellations for Products and Services which have been placed for more than 30 days, regardless of whether the sample kit has been retuned for processing.

We will not accept cancellations for Products and Services if the sample kit has been returned and received by our laboratory for processing.

All refunds processed under this Cancellation and Refund Policy will be issued through the method of purchase such as credit card(s), PayPal™, etc.